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Received incorrectly labeled bottles which was quickly fixed and had new bottles resent to me however the new bottle smells different to the old banksia and bergamot bottles I have had. Have tried to contact regarding this but haven’t had a response back as yet. Something maybe for others to be aware of but I don’t think I will purchase again which is a shame as I loved the scent of my old bottles.
Hi Amy,
I’m really sorry this has been your experience - that’s certainly not what we want for you.
We did resend replacements after an initial labelling issue, but it sounds like the scent still hasn’t matched what you previously loved. I’ve reached out to you directly to resolve this properly and make sure you’re taken care of.
Our Bergamot & Banksia formula hasn’t changed, so we’d genuinely like to investigate what may have happened here.
Thank you again for bringing it to our attention.
- Jess
I adore this room spray. It smells divine, I highly recommend it.
This is a really beautiful scent that is so uplifting. Thank you for creating something so special.
We first received this spray as a house warming gift - it is incredible. The smell is addictive and so pleasant. Not long after using it I bough the candle version and another spray bottle. Love it!
The Australian Bush Fragrance is a fantastic gift for an Australian living overseas. The room spray smells divine and is a true reminder of Australian bush. I sent this bundle to New York, to a homesick Aussie living in the big city.
Was disappointed with this. There didn’t appear to be any scent. The jar is lovely though!
Hi Elizabeth, we're so sorry to hear the fragrance wasn't as strong as you expected. Australian Bush is normally one of our stronger fragrances, so we've reached out to you directly as we'd love to look into this and make it right for you. Thanks so much for letting us know - Jess.
I absolutely love these candles - they make wonderful gifts and smell divine.
Simply beautiful 😍
I will definitely be purchasing this one again.
Found the Eucalyptus eye mask very refreshing, comfortable and calming. Would definately purchase again