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Returns policy

We're perfectionists here and only send you items that we'd be happy to gift to the Queen. If your products aren't up to scratch then please get in touch.

Faulty/damaged items: 
Please provide a photo and we'll either offer a replacement or credit. 

Change of mind: 
We do not offer exchanges, but we are happy to refund for change of mind within 7 days of you receiving your items, provided that they are unused and in original condition and packaging. You will need to cover the cost of return postage to Brisbane (with tracking) and pack the items securely with adequate padding to protect from breakages (ideally in the same manner it was sent to you). 

We unfortunately cannot offer free returns as we are a small business and postage is not free.