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Delivery info

Christmas delivery deadlines

Order before the following dates for delivery before Christmas:

- Perth, Darwin, Tasmania & all regional locations: Sun 5th December
- Adelaide: Tues 7th December
- Sydney, Melbourne and Brisbane: Fri 10th December

**Orders received after Friday 17th Dec will be sent out after 4th Jan when we return from our Christmas break.** 

Don't forget, you can also shop from one of our stockists or if you're in Brisbane, you can visit our Brendale store Mon-Fri 9am-4pm until Friday 17th December. 

Delivery within Australia

Only $9.95 delivery to anywhere in Australia! Orders over $89 ship FREE.

We only charge a single flat rate $9.95 delivery fee within Australia for all orders under $89, and if you spend more than $89 your shipping is free! Your candle will be wrapped up carefully and sent to you with full tracking within 5 business days.

We are located in Brisbane so the closer you are to us, the quicker you'll receive your parcel. If you have not received anything within 10 days, please get in touch.

If you are not in a metro area, please allow additional time on top of the above dates. 

Physical street address preferred

Please do not use PO Boxes. We prefer to send by courier because they take better care with your parcels and it is more cost and time efficient. If you choose to have your order shipped to a PO Box we will not be able to use a courier. 

Local pickup (free) from Brendale

**Local pickup is not available until 4th Jan as we are closed for Christmas.**

Local Brisbane customers can opt to collect your order from our Brendale warehouse by appointment during business hours: Monday to Friday 9am to 4pm.

There are occasions when we are closed, so it is important to coordinate a collection day/time with us. 

When your order is ready, we will contact you with the address and to arrange collection. 

Please allow 24 hours for us to prepare your order. 

International shipping temporarily suspended

Due to the lack of passenger flights caused by Covid-19 lockdowns, there are extreme delays with shipping overseas. We have taken the decision to temporarily suspend international shipping until regular services resume.